Policies
Shipping
Each piece is carefully prepared and packaged for shipment. Orders are generally shipped within 3–5 business days of purchase unless otherwise noted.
Shipping charges and available shipping options will be shown during checkout.
At this time, standard shipping is available within the contiguous United States. For shipping to Alaska, Hawaii, U.S. military addresses, or destinations outside the U.S., please contact me before ordering to discuss available options
Once an order has shipped, tracking information will be provided when available.
Damaged Shipments
Every effort is made to ensure artwork arrives safely. If your artwork arrives damaged, please contact me within 48 hours of delivery.
Please include photographs of the artwork, the shipping box, and the packaging materials, and keep all original packaging while the issue is being resolved.
Returns
Because each painting is an original, one-of-a-kind work, all sales are generally final.
If there is a problem with your order, please contact me. I want you to be happy with the piece you purchased and will make reasonable efforts to resolve any legitimate issue.
Please keep in mind that colors may appear somewhat different in person than they do on a screen due to photography, lighting, and individual display settings.
Original Artwork & Copyright
Unless specifically stated otherwise, artwork offered on this website is original work by Fred Pfeifer.
Purchase of an original artwork transfers ownership of the physical artwork only. Copyright and reproduction rights remain with the artist unless otherwise agreed to in writing.
Purchasing an artwork does not grant permission to reproduce, distribute, license, or commercially use the artwork or images of the artwork without prior written permission.
Website Content
Artwork images, photographs, videos, text, and other original content appearing on this website may not be reproduced, distributed, or used for commercial purposes without permission.
Sharing links to this website or its publicly available pages is welcome.
Privacy
Information you provide through this website may be used to process and fulfill orders, respond to inquiries, provide customer service, and operate the website.
Payments and certain website functions are handled by third-party service providers, such as Squarespace and the payment processor selected at checkout. Those providers may collect and process information according to their own privacy policies and terms.
I do not sell personal information provided by customers through this website.
Website Information
I make reasonable efforts to accurately photograph and describe each artwork. Because every piece is handmade and because screens and lighting vary, the appearance and color of the physical artwork may differ slightly from what you see online.
Prices, descriptions, availability, and other information on this website may be changed or corrected when necessary.
Terms of Use
By using this website, you agree to use its content only for lawful, personal purposes and not in a way that infringes upon the rights of the artist or others.
I make reasonable efforts to keep the website accurate and available but cannot guarantee that the site will always be error-free or uninterrupted.
To the extent permitted by applicable law, Fred Pfeifer Art is not responsible for indirect or consequential losses resulting from the use of this website.
Nothing in these policies is intended to limit any rights you may have under applicable consumer protection laws.
Questions
If you have questions about an artwork, an order, shipping, returns, privacy, or these policies, please use the Contact page.